Who we are
This website, agruxcargo.com, is operated by Agrux Cargo Services L.L.C, Dubai, United Arab Emirates ("Agrux Cargo", "we", "us"). You can contact us about this policy at info@agrux.com.
Information we collect
We collect only the information you choose to send us:
- Details you enter in our contact form — your name, email address and message, and optionally your company, phone number and the service you are interested in.
- Emails you send to us directly.
Our web host keeps standard technical server logs (such as IP address, browser type and the pages requested) for security and operation of the site. We do not use advertising or analytics cookies on this website.
How we use it
We use your information to reply to your enquiry, to prepare quotations and to provide the services you ask for. We do not sell your personal information or use it for unrelated marketing.
Sharing
We share information only where it is needed to handle your request — for example with carriers, customs authorities or other service providers involved in moving your cargo — or where the law requires it. Our website and email are hosted by third-party providers who process data on our behalf.
Retention
We keep enquiry information for as long as it is needed to respond to you and to meet our legal and business record-keeping obligations, and then delete it.
Your choices
You may ask us to access, correct or delete the personal information you have sent us by emailing info@agrux.com.
Changes
We may update this policy from time to time. The date at the top of this page shows when it was last changed.